Terms of Use

Last updated: March 24, 2026 — Effective date: March 24, 2026

These Terms of Use ("Terms") govern your access to and use of LetterCraft AI ("Service"), operated at lettercraft-ai.com ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old (or 16 years old if you are in the EU) to use LetterCraft AI. By using the Service, you represent that you meet this age requirement. The Service is intended for personal, non-commercial job application use.

2. Description of Service

LetterCraft AI is a web-based tool that uses artificial intelligence to generate cover letter drafts based on information you provide. The Service is available in a free tier (limited generations per day) and a paid Pro tier (unlimited generations).

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We are not liable for any such modification, suspension, or discontinuation.

3. Acceptable Use

You agree to use LetterCraft AI only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to generate content that is false, misleading, defamatory, or fraudulent
• Misrepresent your qualifications in cover letters generated by the Service
• Use automated tools, bots, scrapers, or scripts to access or abuse the Service
• Attempt to reverse engineer, copy, or replicate the Service or its underlying technology
• Use the Service in any way that violates applicable laws or regulations
• Circumvent rate limits or usage restrictions through technical means
• Resell or commercialize access to the Service without our written permission
• Submit content that contains viruses, malware, or other harmful code

4. Your Content

You retain full ownership of the information you submit to generate cover letters (your name, experience, job descriptions, etc.) and the cover letters generated for you.

By submitting content to the Service, you grant us a limited, non-exclusive license to process that content solely for the purpose of providing the Service (i.e., generating your cover letter). We do not store your input content after your session, and we do not use it for training AI models.

You are solely responsible for the accuracy and legality of the content you submit and the cover letters you send to employers. We are not responsible for any consequences arising from inaccurate or misleading information in your cover letters.

5. Pro Subscriptions and Payments

5.1 Billing

Pro subscriptions are billed in advance on a monthly or annual basis via Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

5.2 Cancellation

You may cancel your Pro subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain Pro access until that date. We do not issue partial refunds for unused time within a billing period.

5.3 Refunds

We offer a 7-day refund for new subscribers who are not satisfied with the Pro service. To request a refund within 7 days of your first payment, contact us at hello@lettercraft-ai.com. After 7 days, all payments are non-refundable.

5.4 Price changes

We reserve the right to change subscription prices. We will provide at least 30 days' notice of any price change. Continued use after the price change takes effect constitutes acceptance of the new price.

6. Intellectual Property

The LetterCraft AI name, logo, website design, and underlying technology are owned by us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our proprietary materials without our written permission.

The cover letters generated by the Service on your behalf are provided to you for your personal use. You own the output and may use it freely for job applications.

7. Third-Party Services

The Service relies on third-party providers including Google (AI and analytics), Stripe (payments), and Vercel (hosting). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the actions or policies of these third parties.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, error-free, or secure
• The cover letters generated will result in job interviews or employment
• The AI output will be accurate, complete, or suitable for any particular purpose

AI-generated content may contain errors, inaccuracies, or inappropriate language. You should review all generated content before submitting it to employers. You are solely responsible for the content of applications you submit.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $10 USD, WHICHEVER IS GREATER.

10. EU / EEA Users — Consumer Rights

If you are a consumer located in the European Union or European Economic Area, you may have additional rights under applicable consumer protection laws, including the EU Consumer Rights Directive and the Digital Content Directive. These Terms do not exclude or limit any rights you have as a consumer under mandatory applicable law.

EU consumers have a statutory 14-day right of withdrawal from distance contracts. However, as our Service delivers digital content that you begin using immediately upon subscription, by proceeding with your purchase you expressly consent to the immediate provision of the digital content and acknowledge that you thereby waive your right of withdrawal, in accordance with Article 16(m) of the EU Consumer Rights Directive.

11. Governing Law and Disputes

For users in the United States: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts of Delaware.

For users in the EU / EEA: Nothing in these Terms limits your right to bring claims before the courts of your country of residence or to use alternative dispute resolution mechanisms available in your jurisdiction, including the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

12. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a new "Last updated" date. For material changes, we will provide notice where reasonably practicable. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

14. Contact Us

If you have questions about these Terms, contact us at:

LetterCraft AI
Website: lettercraft-ai.com